We support clients both large and small and pride ourselves on the levels of support and care we can provide.
Sage CRM is an easy-to-use, fast-to-deploy, feature-rich, low-cost, internet-based CRM solution. Sage CRM uses industry-leading technology to assist with better business practices and integrate information exchange throughout your organisation.
With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing and customer care activities across all points of contact. Regardless of how, when or where your customers, partners, and prospects choose to interact with your company, Sage CRM gives you a decisive advantage by providing comprehensive, easy-to-use tools to successfully manage these relationships.
Integration with Sage 300 ERP (formerly Accpac)
Integration between Sage CRM and back-office accounting and financial applications provides organisations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM solution.
Manage and track every element of your campaigns with Sage CRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Microsoft Outlook runs within the framework of your Sage CRM solution and has complete, two-way synchronisation with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.